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Stuck at assigned to RC-9515

I have ordered GCMS notes on three different occasions in the past 6 months and noticed a common thing in them. My file is stuck at some RC-9515 office/officer. My file was assigned to RC-9515 in December/2017 and i saw no movement in my case apart from a due date for RC-9515 which passes everytime without any work done on my file.

Anyone with similar situation. and what does RC-9515 means if anyone has any idea.

My eligibility is under review required.
FSW-O, IP2 stage (27th Feb/2018, which i think was a glitch as My eligibility is still not passed), AOR- Nov/2017, Medical passed.

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