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Linked OWP but unable to link PR (ecas saying its on received)

Recently I able to link to my OWP with my cic account but unable to link my PR i tried all combinations for it, i check on ecas it saying its on received on march 11,2020.
I spoke to an angent she said its in middle of procressing.
Does this happened to anyone??

All i got was just the biomatric reminder letter which i alreadypaid the fee upfront.

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