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AIP Received. GCMS shows passport request letter generated but never sent. Only AIPs join here!

My cousin sister applied for study permit in Feb for May intake and later deferred to Sept intake. She got AIP last month. Ordered gcms and it shows passport request letter was going to be issued to her in April but they didn’t. Below is her GCMS notes. Mine was approved last year and her report looks similar to mine. So, was this a approval but stopped due to COVID?

“FINALIZE APPLICATION”
DOCUMENT ISSUANCE 1.
DOCUMENT NUMBER: XXXXXXXX.
CREATED BY: XXXXXXX
UPDATED DATE: XXXXXX
UPDATE BY: XXXXX
UCI: XXXXXXXXX
DOCUMENT: PERMIT – SP/Permis – PE

COUNTERFOIL:
Document#: XXXXXXXXX
Issued at: CPC Edmonton
# of Entries: MULTIPLE
Immigration Category: S-1
Upper Machine Readable Line: XXXXXXXXXXXXXXXXXXXX (shows name)
Lower Machine Readable Line: XXXXXXXXXXXXXXXXXXXX (shows passport number)

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